What are my options?
We have different options for each activity you can check these options by looking into activate page
Can I switch to a different plan?
You can switch plans if your coach approves switching and that depends on your needs.
How do I change the date and time of my lessons?
Changing fixed classes is always free, we will be happy to adjust the schedule for you. We can also help you with this over the phone or via email.
Can I set the time I work out?
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Do you offer refunds, credits or transfers?
If you cancel your plan prior to the end of your billing period, a pro-rated credit will be added to your account for any unused time on the plan. You can use this credit to make future plan purchases.
Do you offer make-ups for missed swim lessons?
Yes, you have limited make-up lessons depending on your activity. Your coach will determine the number of make-ups.